Strong Customer Growth and Retention: TELUS reported over 1.2 million net new telecom customer additions in 2024, maintaining a postpaid mobile phone churn rate of 0.99% for the year. This marks the 11th consecutive year of churn below 1%, indicating strong customer loyalty and competitive retention strategies.

Robust Financial Performance: TELUS achieved TTech EBITDA growth of 5.5% for the full year, meeting its target. The fourth quarter alone saw a 7% increase in EBITDA. This was driven by strong performance in mobile and fixed data services, achieving industry-leading total net additions and a 3.5% revenue growth in fixed data services.

2025 Guidance and Outlook: The company has set ambitious targets for 2025, forecasting TTech operating revenue growth of 2% to 4%, TTech adjusted EBITDA growth of 3% to 5%, and free cash flow of approximately $2.15 billion. This guidance reflects confidence in sustainable growth despite a challenging competitive environment.