Earnings Performance: For the year ended June 30, 2024, the Commonwealth Bank reported a cash net profit after tax of $9.8 billion, a 2% decrease compared to the previous year, largely impacted by inflation on operating expenses. This was accompanied by flat operating income of just over $27 billion, indicating stabilizing underlying revenue despite challenging market conditions.

Dividends and Share Buybacks: The Board declared a fully franked full-year dividend of $4.65, which is a 15% increase from the prior year, maintaining a payout ratio of 79%. The bank also announced a 12-month extension on its $1 billion share buyback program, reiterating a preference for sustainable dividends over temporary payouts.

Customer Support Initiatives: Despite the challenging economic environment, the bank proactively reached out to 132,000 customers with tailored payment arrangements to assist them with rising costs of living. This demonstrates a commitment to customer support, highlighting over $800 million invested in improving bank security measures and combating increasing financial fraud.