Strong Mobile Growth: Charter Communications added 500,000 Spectrum Mobile lines in Q2 2025, totaling 2.1 million lines added over the past 12 months, reflecting a nearly 25% year-over-year growth. The majority of new lines were from the Unlimited Plus plan, contributing positively to average revenue per user (ARPU) and yielding a tailwind for free cash flow.

Improved Video Performance: Video customer losses decreased significantly, showing an improvement to 80,000 from 408,000 in Q2 2024. This positive trend is driven by new pricing and packaging strategies, including the inclusion of popular streaming services in subscription plans, which is expected to enhance customer retention and attract more broadband connections.

Challenging Internet Customer Dynamics: Charter experienced an Internet customer loss of 117,000, although this was an improvement from the 149,000 loss in the same quarter last year. The rise in reported nonpay churn, particularly from former ACP customers who now lack subsidies, poses ongoing concerns about customer retention and may affect future growth.